My surface cleaner has stopped spinning, what is wrong?
If your surface cleaner's spray bar is not spinning, first, clean out the nozzles according to the instructions below. You can also refer to the manual (linked at the end of this article) for visual demonstration.
How to clean out spray nozzles:
Turn off the pressure washer and turn off the water supply. Release the residual pressure by squeezing the gun's trigger.
2. Disconnect the pressure washer wand from the surface cleaner.
3. If you have the 14.5" Stainless Steel Surface Cleaner or the 20" Surface Cleaner use a 14Mm 6-point wrench or a 9/16” wrench to remove the nozzles. If you have the 12" Surface Cleaner, 14" Surface Cleaner, or the 18" Surface Cleaner, use a 1.5” wrench to remove the nozzles.
4. Using the nozzle cleaning tool, free any foreign material clogging or restricting opening of the nozzles. You can to take a sewing needle or some other like tool/gadget and clean them from the outside in. It may be hard to insert the cleaning tool due to built up debris.
5. Flush debris out of the nozzle. Direct the flow of water through the nozzle backwards from the outside to the inside. Once you push the debris out and the tool you're using moves in and out of the hole freely, hold the spray tip to the light and look at what type of hole you see. If you do not see an oblong shape and you just see a circle opening then they're still not clean. It's an oblong hole and until you see that, they're not fully clean.
6. Attach the wand back to the surface cleaner, set the surface cleaner on a flat surface. Turn on the water (DO NOT START THE PRESSURE WASHER) and squeeze the trigger on the gun. Allow water to run through the spray bar for approximately 30 seconds.
7. Reinstall the nozzles to the spray bar and tighten securely, align the nozzle opening parallel to the spray bar
CAUTION: If the nozzles are not cleaned or correctly aligned, the spray bar will not rotate properly. Additionally, it will not clean as intended and may experience severe vibration. If the unit begins to vibrate, stop using the surface cleaner immediately. Continued use may damage the surface cleaner’s shroud.
Should you continue to experience issues, please email us at support@surfacemaxx.com. Please include the following information in your email:
- Is there water coming out of the nozzles when connected to the pressure washer?
- What is the GPM and PSI of your pressure washer?
- Did the machine stop spinning over time, or is this the first time you have used it?
Click here to send us an email.
Click here for the 12-inch Surface Cleaner manual.
Click here for the 14-inch Surface Cleaner manual.
Click here for the 14.5-inch Stainless Steel Surface Cleaner manual.
Click here for the 18-inch Stainless Steel Surface Cleaner manual.
Click here for the 20-inch Walk-Behind Surface Cleaner manual.